IT operations knowledge refers to the understanding of the organization’s IT infrastructure and the day-to-day activities required to ensure that it runs smoothly. Effective IT operations knowledge can help organizations optimize their IT infrastructure, improve IT agility, and achieve desired business outcomes.
IT operations knowledge may include:
Effective IT operations knowledge requires a deep understanding of the organization’s IT infrastructure, as well as the IT operations processes and best practices. IT executives should ensure that their IT operations knowledge is well-documented and communicated to relevant stakeholders across the organization.
The IT Operations Knowledge category within the CIO Reference Library provides CIOs and other IT executives with a comprehensive set of resources that illustrate effective IT operations knowledge practices. This category includes a range of resources, such as articles, whitepapers, and case studies, that offer insights into different aspects of IT operations knowledge, such as understanding IT infrastructure, monitoring IT performance, managing IT incidents, ensuring compliance, and managing IT vendors. By leveraging these resources, CIOs and IT executives can gain a deeper understanding of effective IT operations knowledge practices and optimize their IT infrastructure to achieve desired business outcomes.
This eBook explores the strategic power of information and how organizations can unlock real business value by integrating, automating, and activating enterprise data. It offers a roadmap for building smarter, faster, and more insight-driven enterprises—where information is treated not as a byproduct, but as a high-value asset.
This practical model for cloud strategy development and execution provides a scenario-based framework to help organizations navigate complexity, align IT and business priorities, and plan innovation-ready cloud strategies. By mapping strategic drivers to technical enablers, this model enables more effective cloud investment planning, cross-functional alignment, and innovation delivery.
This agile delivery guide provides practical “plays” and real-world strategies to help organizations build agile teams, scale delivery, ensure quality, and foster continuous improvement. It covers frameworks like Scrum, Scrumban, and Kanban, and includes guidance on metrics, security, architecture, and cross-team coordination.
This strategic data guide explores a practical framework to assess, benchmark, and evolve your enterprise data strategy. It outlines five critical decision areas—governance, capabilities, platforms, access, and operating models—supported by real-world archetypes and actionable steps to help you achieve data maturity and scale business value.
This cybersecurity governance guide outlines essential strategies for risk management, regulatory compliance, and security oversight at the executive level. Learn how to establish clear governance structures, integrate cybersecurity into enterprise risk frameworks, and ensure regulatory readiness. With actionable insights on incident response, board accountability, and compliance mandates, this guide helps organizations fortify their security posture, mitigate cyber risks, and build a governance-first security culture.
This cloud security guide equips organizations with the strategies needed for safe and compliant cloud adoption. Covering risk assessment, regulatory compliance, secure provider evaluation, encryption standards, incident response, and SLA management, this guide helps implement robust security frameworks to protect cloud environments while ensuring business continuity and operational resilience.
This comprehensive guide to Agile methodologies covers key frameworks like Scrum, Kanban, XP, and DevOps. It explores strategic Agile planning, operational efficiency, and organizational agility. It provides actionable insights to enhance development workflows, improve collaboration, and accelerate time-to-market.
This cloud risk playbook provides essential governance, compliance, and security strategies to help organizations manage cloud-related risks, strengthen regulatory alignment, and ensure secure cloud adoption.
This strategic guide to quantum computing examines its foundations, industry applications, and market impact. From financial modeling to drug discovery, quantum technology is revolutionizing industries. Explore investment trends, challenges, and how businesses can prepare for the quantum era.
This IT project management best practices guide offers a comprehensive framework for delivering successful IT projects. From planning and risk management to governance and stakeholder engagement, this guide helps enterprises and government agencies optimize workflows, improve efficiency, and ensure compliance while minimizing risks.
