IT operations knowledge refers to the understanding of the organization’s IT infrastructure and the day-to-day activities required to ensure that it runs smoothly. Effective IT operations knowledge can help organizations optimize their IT infrastructure, improve IT agility, and achieve desired business outcomes.
IT operations knowledge may include:
Effective IT operations knowledge requires a deep understanding of the organization’s IT infrastructure, as well as the IT operations processes and best practices. IT executives should ensure that their IT operations knowledge is well-documented and communicated to relevant stakeholders across the organization.
The IT Operations Knowledge category within the CIO Reference Library provides CIOs and other IT executives with a comprehensive set of resources that illustrate effective IT operations knowledge practices. This category includes a range of resources, such as articles, whitepapers, and case studies, that offer insights into different aspects of IT operations knowledge, such as understanding IT infrastructure, monitoring IT performance, managing IT incidents, ensuring compliance, and managing IT vendors. By leveraging these resources, CIOs and IT executives can gain a deeper understanding of effective IT operations knowledge practices and optimize their IT infrastructure to achieve desired business outcomes.
This presentation paints a picture of the emerging threats to the worldwide payment processing systems and discusses how a major payment processor – Visa – works to keep its payment network secure from increasingly sophisticated attacks.
This presentation discusses information security and compliance risk management – what is it? why do it? – and introduces a framework to implement it in the healthcare industry.
This presentation discusses the imperatives for and the framework and process needed to setup an incident response program.
This paper helps position cloud computing services in a solution stack and price them for profitability. Written for vendors it can assist clients understand cloud computing service pricing.
This whitepaper examines the business value of operational continuity – including the increasing regulatory expectations – and exposes common technical and business flaws in disaster recovery strategies.
This paper discusses a roadmap to realize your cloud computing vision through a disciplined business case and enabling enterprise architecture.
This presentation discusses the evolution of cloud computing, resulting security challenges and a new vision and architecture to ensure datacenter and cloud security.
This whitepaper discusses Intel's cloud computing strategy that believes in adopting the cloud form the inside out. Authored by Intel's employees engaged in implementing the cloud internally it details the opportunistic strategy taking advantage of Saas and gaining experience with IaaA as they prepare for what they characterize a major transition.
This paper provides a high level overview of cloud computing, outlines its benefits, discusses challenges in its implementation, suggests steps to help in its adoption, and, finally, reviews key frameworks and datacenter technologies developed by Cisco.
This analysis provides a deep dive into the economic and strategic benefits of cloud computing, offering valuable insights for businesses considering cloud adoption.
