IT operations knowledge refers to the understanding of the organization’s IT infrastructure and the day-to-day activities required to ensure that it runs smoothly. Effective IT operations knowledge can help organizations optimize their IT infrastructure, improve IT agility, and achieve desired business outcomes.
IT operations knowledge may include:
Effective IT operations knowledge requires a deep understanding of the organization’s IT infrastructure, as well as the IT operations processes and best practices. IT executives should ensure that their IT operations knowledge is well-documented and communicated to relevant stakeholders across the organization.
The IT Operations Knowledge category within the CIO Reference Library provides CIOs and other IT executives with a comprehensive set of resources that illustrate effective IT operations knowledge practices. This category includes a range of resources, such as articles, whitepapers, and case studies, that offer insights into different aspects of IT operations knowledge, such as understanding IT infrastructure, monitoring IT performance, managing IT incidents, ensuring compliance, and managing IT vendors. By leveraging these resources, CIOs and IT executives can gain a deeper understanding of effective IT operations knowledge practices and optimize their IT infrastructure to achieve desired business outcomes.
This paper aims to provide "a clear illustration of the process of Mainframe modernization, and why this has an immediate and long term positive effect on both shareholder value and competitive position."
This presentation describes the steps in performing an information security assessment – what are the critical security goals and objectives? what are the documentation requirements? how to incorporate regulatory requirements? how to gather data to support a security assessment? how to perform a gap analysis? how to create a security road map? – and discusses the lessons learnt.
This case study delves into the application of agile programming techniques, particularly extreme programming (XP), for developing an Enterprise Information System (EIS). The study highlights the development process, design goals, and the use of rapid application development tools. Key aspects include real-time resource monitoring, ISO 9001 compliance, and enhanced user collaboration, providing valuable insights for CIOs and IT leaders.
This document is a comprehensive guide for enterprises transitioning to cloud computing. It outlines a structured approach, focusing on effectively integrating cloud technology into business processes. The guide covers the foundational concepts of cloud computing, its relationship with SOA, strategies for organizing cloud resources, and considerations for making a solid
This report looks at the various issues surrounding cloud computing: To Cloud or Not to Cloud? Who is the keeper of the federal cloud? How to maneuver through the cloud? What about safety in the clouds? Steps to the Cloud?
This presentation discusses security, governance, risk, and compliance in the cloud and recommends a course of action for cloud computing governance.
This introduction offers government agencies a detailed roadmap for transitioning to cloud computing, covering essential models, benefits, and strategic frameworks.
This paper defines cloud computing, provides an architecture for creating market oriented clouds, discusses market-based resource management strategies, proposes creating global cloud exchanges, and presents some representative cloud platforms.
This presentation discusses Oracle's vision for enterprise cloud computing – what is cloud computing? Why are enterprises migrating to the cloud? What are the challenges they face? How will enterprise cloud computing evolve? And of course Oracle's cloud computing strategy.
This presentation discusses the opportunities and challenges in implementing cloud computing in the enterprise. What is cloud computing? Why use cloud computing? What are the risks in adopting a cloud computing model? What are the challenges in implementing the cloud? How to create an effective cloud computing strategy?
