Role of External Stakeholders in IT Governance

In this chapter, the role of external stakeholders in IT governance is explored in depth. External stakeholders, ranging from customers and partners to regulatory bodies and investors, significantly influence an organization’s IT policies, strategies, and operations. The text delves into their diverse responsibilities and the inherent challenges they face, emphasizing the importance of effective communication and robust management practices. Furthermore, best practices are provided to help organizations optimize stakeholder engagement, ensuring a collaborative approach to IT governance that aligns with broader expectations and drives optimal IT performance. Dive in to gain a holistic understanding of how external stakeholders shape the very foundation of IT governance.

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