IT operations knowledge refers to the understanding of the organization’s IT infrastructure and the day-to-day activities required to ensure that it runs smoothly. Effective IT operations knowledge can help organizations optimize their IT infrastructure, improve IT agility, and achieve desired business outcomes.
IT operations knowledge may include:
Effective IT operations knowledge requires a deep understanding of the organization’s IT infrastructure, as well as the IT operations processes and best practices. IT executives should ensure that their IT operations knowledge is well-documented and communicated to relevant stakeholders across the organization.
The IT Operations Knowledge category within the CIO Reference Library provides CIOs and other IT executives with a comprehensive set of resources that illustrate effective IT operations knowledge practices. This category includes a range of resources, such as articles, whitepapers, and case studies, that offer insights into different aspects of IT operations knowledge, such as understanding IT infrastructure, monitoring IT performance, managing IT incidents, ensuring compliance, and managing IT vendors. By leveraging these resources, CIOs and IT executives can gain a deeper understanding of effective IT operations knowledge practices and optimize their IT infrastructure to achieve desired business outcomes.
This document offers a comprehensive audit of an Application Performance Management solution, highlighting its ability to manage and enhance application performance in diverse IT environments.
This whitepaper discusses the benefits of virtualization – creating a business case for virtualization and knowing the value points can make all the difference!
This guide provides a definition of virtualization, key categories of virtualization and discusses key technologies to enable virtualization in the enterprise.
This overview explores the critical aspects of Information Security Governance, offering insights on aligning security with business strategy, managing risks, and ensuring compliance. CIOs and IT leaders will find valuable guidance on integrating security into their overall governance framework.
This presentation discusses the business need for information security governance. Why Information Security Governance? The following topics are discussed: What is information security governance? Why is information security governance important? What are the key business drivers for information security governance? An example of information security governance at work A discussion
Introducing a comprehensive Information Security Governance Assessment Tool, designed for CIOs to gain a high-level view of key security vulnerabilities. Based on the recommended ISG framework, this tool aids in aligning IT security with business objectives, ensuring a robust and compliant security posture.
This presentation provides an under the covers view of cloud computing using key software as a service applications.
Explore the benefits, cost comparisons, and application strategies in cloud computing.
This presentation discusses the three key legal issues related to cloud computing namely, privacy, digital evidence and e-Discovery. This is a good starting point for this discussion but a lot more needs to be said and understood!
