e-business

CIO’s Guide to Winning Customer Experience

Expert opinions, examples, and best practices to help the CxO build an enterprise that can not only compete but also dominate its industry through a differentiated customer experience.

e-Book: Planning Your Digital Transformation

This e-book discusses the steps to digital transformation. Excellent advice for CIOs who want to understand what it takes to transform a business to compete in the digital age. Excellent Read! (70 pages) This e-book will help you create a…

e-Book: Digital Customer Experience

Customer experience has gained even more importance in the digital age. CIOs must understand how to create positive interactions that drive customer loyalty.

Transforming Business Operations for the Digital Enterprise

When it comes to digital strategy, the website has captured people’s imagination. Customers and their experience is critical to the success of your business but that is not the sum total of all things digital – there is a whole organization that must enable this experience and more importantly, there are other aspects of your business that are as critical in their own right. Business Operations, for example.

This week, we continue our journey into digital transformation with an excellent discussion on the implications and impact of digital transformation on company operations. CIOs must understand why operations are critical to the success of a digital enterprise. What areas need focus? How to go about digitizing operations?

e-Book: Digital Strategy and Enterprise Operations

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