Domain

e-Business Knowledge

E-business knowledge refers to the understanding of how digital technologies can be used to enable and transform business processes, models, and strategies. Effective e-business knowledge can help organizations optimize their online presence, improve customer engagement, and achieve desired business outcomes.

E-business knowledge may include:

  1. Understanding the organization’s business goals: Organizations should understand their business goals to ensure that their e-business strategy is aligned with overall business strategy.
  2. Developing e-business strategies: Organizations should develop e-business strategies that leverage digital technologies to enable and transform business processes, models, and strategies.
  3. Creating digital customer experiences: Organizations should create digital customer experiences that engage customers and drive desired business outcomes, such as sales and customer loyalty.
  4. Building digital platforms: Organizations should build digital platforms that enable and support e-business processes, such as e-commerce platforms, content management systems, and marketing automation platforms.
  5. Ensuring cybersecurity: Organizations should ensure cybersecurity across all e-business processes and platforms to protect against potential threats.

Effective e-business knowledge requires a deep understanding of the organization’s business goals, as well as the digital technologies and platforms that can support these goals. IT executives should ensure that their e-business knowledge is well-documented and communicated to relevant stakeholders across the organization.

The E-Business Knowledge category within the CIO Reference Library provides CIOs and other IT executives with a comprehensive set of resources that illustrate effective e-business knowledge practices. This category includes a range of resources, such as articles, whitepapers, and case studies, that offer insights into different aspects of e-business knowledge, such as developing e-business strategies, creating digital customer experiences, building digital platforms, and ensuring cybersecurity. By leveraging these resources, CIOs and IT executives can gain a deeper understanding of effective e-business knowledge practices and optimize their digital strategy to achieve desired business outcomes.

Electronic Commerce and Virtual Organization

Is electronic commerce inseparable from virtual organization? What is the connection? This is a dated paper (1999) but has a good discussion on both the concept of virtual organizations and their links to eBusiness.

Governing the Portal

Why do you need to think about portal governance? Governance is a growing topic across the enterprise and a portal is just one silo in an organization. So, the real question might be: What is special about governing a portal environment? This article provides some common sense guidelines for setting up a portal governance strategy.

Impact of eStrategy on Supply Chain

This paper argues that the impact of online pharmacies will be greater on the information supply chain than on the physical supply chain for pharmaceutical products and that an effective strategy for online pharmacies will focus on the provision of information to the customer and building net enabled models that

Key Internet Trends

This presentation provides a summary of Morgan Stanley’s research into key technology and internet trends. Excellent read!

e-Strategies: Monitoring and Evaluation Toolkit

The toolkit has been prepared for e-government, however, it can become an invaluable part of your eStrategy process if you focus on the "big picture" and not get tangled in the proverbial weeds. Take a macro view to create an analogous toolkit for your organization. Excellent Read!

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